Refund policy

This refund policy applies to the website dextv-anbieter.com, owned and operated by dextv-anbieter, a company that provides IPTV services.

What is our refund policy?

We offer a free test for our customers, so they can try our service before buying it. Therefore, we do not refund for reasons such as the content or quality of the service, because they had time to test it before buying.

We only refund in case the service stopped working completely and we were unable to fix it within a reasonable time.

How can you request a refund?

If you are eligible for a refund, you must contact us via email at contact@dextv-anbieter-com

You must provide us with your order number, email address, and a clear explanation of why you are requesting a refund.

We will respond to your request as soon as possible and try to help you with the problem. If we cannot resolve the problem, we will process your refund and notify you by email.

How will you receive your refund?

We will issue your refund using the same payment method that you used to purchase our service. Depending on your bank or payment provider, it may take some time for the refund to appear in your account.

How can you contact us?

If you have any questions or concerns about this refund policy or our service, please contact us at [email protected] or via WhatsApp. We will respond to your inquiry as soon as possible.

Thank you for choosing dextv-anbieter as your IPTV provider. We value your satisfaction and trust.🙏